When people start looking for a moving company, they almost always do the same two things: they read reviews, and they look for a name they can trust. The reviews are easy — every mover on the internet says they're five-star. The trust part is harder. That's where the Better Business Bureau comes in. A BBB A+ rating isn't a sticker you buy or a review you ask your cousin for. It's a grade a moving company earns by passing a trust test that most businesses never take. At BP Express Moving Company in Pennsauken, NJ, we're proud to carry that badge — and we think you should know exactly what it means before you let a crew carry your furniture out the door.
What It Takes to Become an A+ Accredited Moving Company
BBB accreditation is not a walk in the park — and it's not supposed to be. The Better Business Bureau holds accredited businesses to a published set of standards, and it checks them before a company is ever allowed to display the seal. Here's what that process actually involves:
A Background Check on Your Company
BBB reviews the company's background — licensing, permits, and any government actions. A moving company that isn't properly licensed and insured doesn't make the cut.
A Real Track Record
A business has to have been operating long enough to show a pattern, not a promise. Flash-in-the-pan movers can't pass.
Truthful Advertising
Everything a company says about pricing, services, and guarantees has to be honest and verifiable. No bait-and-switch quotes, no hidden fees.
Answering to Customers
An accredited company must respond to customer complaints and work them out in good faith. Silence and stonewalling drop a rating fast.
Transparency
The business has to be upfront about who it is, where it's located, and how it operates. If BBB can't verify you, it won't vouch for you.
Keeping the Grade
Accreditation isn't permanent. BBB keeps scoring the company as long as the seal is displayed, so the A+ has to be maintained — not just earned once.
Only after all of that does BBB assign a letter grade — and A+ is the top of the scale. It means the company measured up on every point, not just the easy ones.
Five-Star Reviews Alone Won't Make You an A+ Moving Company
We're proud of our 4.9-star Google rating, and we'll never talk it down. But here's the honest truth: having great Google and Yelp reviews will not make you an A+ moving company. Reviews are written by customers, and customers can only judge the day they saw — the crew showed up on time, the truck was loaded carefully, the price matched the quote. Those things matter. But a review can't tell you whether the company behind the crew is licensed, insured, transparent, and accountable. A moving company with perfect reviews but no accreditation could be one renamed truck away from starting over under a new name.
BBB accreditation works differently. Because a background check is done on your company — not just your reviews — the badge confirms the things customers can't see for themselves. Reviews show you how a company behaves when things go right. Accreditation shows you how it behaves when nobody's watching. That's the difference, and it's why the combination of both is what a truly trusted moving company looks like.
Having an A+ Badge Says a Lot About Your Moving Company
When a moving company displays the BBB A+ seal, it's saying several things at once. It's saying the company was willing to be checked — licensing, history, complaint record — instead of hiding behind a logo and a phone number. It's saying the company agrees to keep answering to its customers for as long as it carries the badge, because accreditation can be revoked. And it's saying the company has put its reputation in the hands of an independent third party rather than just grading its own homework. You have to pass the trust test to wear it, and you have to keep passing it to keep it. For a family letting strangers into their home with everything they own, that independent stamp of accountability is worth more than any ad.
How BP Express Moving Company Passed the Trust Test
BP Express Moving Company is a family-owned mover based in Pennsauken, NJ, serving Cherry Hill and all of South Jersey. We've spent more than 20 years in the moving industry and completed over 1,280 moves — apartments, family homes, and offices. We're licensed and insured, we publish our phone number (856-308-1638) and answer it with a real person, and we stand behind every quote we give. You can read our BBB business review and see our rating for yourself — we invite it, because that's the whole point: a trusted moving company has nothing to hide.
See our BBB review for yourself: BP Express Moving Company — BBB Business Profile
What the A+ Difference Means for Your Move
For you, the customer, all of this boils down to one thing: lower risk. When you hire an A+ accredited moving company, you're not gambling on a name you found in a classified ad. You're hiring a company whose licensing, history, and customer service have been independently reviewed — a company that has agreed to make things right if something goes wrong. Add that to two decades of actual moves, a 4.9-star Google rating from real customers, and crews that treat your furniture like their own, and you get what every mover promises and few deliver: a moving day you don't have to worry about.
So the next time you compare movers, look past the review count. Ask if the company is BBB accredited. Ask what its rating is. Ask who would hold it accountable if something went wrong. The companies that can answer those questions — the ones that passed the background check and earned the A+ badge — are the ones you can trust with your home.